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MASTER IN VERBAL & NON-VERBAL COMMUNICATION CRASH COURSE

TRAINING COURSE IN DUBAI, UAE

Course overview

One of the central elements of professional success is the ability to effectively Communicate, both verbally and non-verbally. This skill shapes our interactions with others in the business world as well as our interpersonal relationships and defines our psychological well-being. Understanding the different aspects of Communication and its roles in our lives is a major step towards improving your confidence and reaching your targets.

This crash course provides all the fundamentals for you to gain Mastery of Verbal and Non-verbal Communication skills and will take your professional life to the next level. Effective interaction techniques help you to achieve your goals and provide professional comfort in your environment via improved ability to perceive and interpret different information. After completing this course, your competence in expressing your thoughts and ideas will immensely increase, which in turn will strengthen your professional interactions and all sorts of Business Communication.

Master your interpersonal Communication skills to perfection using the unique knowledge provided at this highly praxis-related training course of the Brainford Education Institute FZE and gain such skills as:

  • Improve your professional skills to reach a new level of Business Communication

  • Use the best and most powerful interpersonal Communication skills to achieve your goals

  • Master the body language and Voice necessary to deliver a message with maximum impact

  • Know how to handle various objections using both Verbal and Non-verbal channels

  • Possess certified Mastery in impactful face-to-face and public speech techniques

Who Should Attend

  • Administrative Staff

  • Receptionists

  • Front Desk Personnel

  • Marketing and Sales Personnel

  • Managers of all levels

  • All business professionals who want to achieve their goals with the help of communication

  • Professionals who deal with a lot of business communication daily

What will you gain

Once you have completed this executive level 2-day training course from Brainford Education Institute FZE, you will enhance your skills and be able to:

  • Give your career a powerful boost by establishing strong professional relations

  • Obtain a variety of effective tips that can be implemented on a day-to-day basis

  • Improve your professionalism and get to the mastery level in business communication

  • Learn the different personal communication & listening styles and discover your own

  • Know and utilize the power of your body language and better understand that of others

  • Obtain certified knowledge and skills on effective interpersonal communication

  • Study the right implementation of verbal and non-verbal characteristics and essentials

  • Improve your results and achievements through powerful listening and verbal skills

  • Get the results you want via profound understanding of the other party's messages

  • Advance your business communication skills to deal with your colleagues at all levels

  • Upsurge your interpersonal communication skills to build trust and confidence

Key facts

Course code:              CO-037

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Duration:                     3 days

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Course category:      

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Admission

requirements:           None

 

Note:                           This course is worth 30 CPE credits(1 credit for 50 minutes)No CPE credits are                                           applicable for online courses

 

Endorsement:         Certificate upon successful completion

Course schedule sample one day

08:30 AM          - 10:00 AM         - First Training Session

 

10:00 AM          - 10:15 AM         - Coffee Break

 

10:15 AM          - 12:00 PM         - Second Training Session

 

12:00 PM          - 12:15 PM         - Coffee Break     

 

12:15 PM         - 02:00 PM          - Third Training Session

 

02:00 PM         - 03:00 PM         - Lunch and Networking

Office Social Distancing

​OPERATIONS MANAGEMENT STRATEGY - DRIVING EFFICIENCY & BEST PRACTICES

TRAINING COURSE IN DUBAI, UAE

Course overview

In today's complex and fast-paced environment, the operations management strategy has become a pivotal function. Organizations are grappling with the challenge of developing and managing a seamless process flow integrating various activities such as supply chain, procurement, inventory, and quality management. This becomes more convoluted with digital disruption and the integration of new technologies like AI, blockchain, and robotics. Therefore, the need for a certified operations manager to navigate this complexity is more critical than ever.

The Certificate in Operations Management Strategy certification offers a solution to this challenge. This comprehensive program, which includes a variety of courses, provides key principles, techniques, and tools used in modern operations management. It covers a vast range of topics, including product and process design, inventory management, performance management, supply chain management, quality management, and procurement. Offering a blend of numerous courses, practical training, and emphasis on case study research, this program provides both short and extended learning opportunities. In addition to deepening participants' understanding of operations management, this program also broadens their comprehension of interrelated strategies such as marketing. It addresses the impact of innovation, digital disruption, and technologies like AI, blockchain, robotics, and IoT, which are revolutionizing many industries, such as the healthcare sector. Participants will leave with a robust foundation in operations management and an expanded understanding of different value chain components. This will help them drive efficiency and competitiveness in their organizations.

Upon completion of Operations Management course, participants will be able to:

  • Understand the role of operations management in business strategy and its impact on supply chain efficiency and competitiveness

  • Learn about the role of process design in operations management, its impact on supply chain efficiency and competitiveness, and the various process design methodologies and tools

  • Comprehend the role of inventory management in operations, the various types of inventories, and the methods and tools used in inventory management

  • Gain insights into supply chain mapping, analysis, and optimization, procurement strategy and planning, supplier selection, and evaluation, and technology-enabled procurement

  • Understand the role of performance management in operations, the methods, and tools used in performance management, and how to develop, implement, and continuously improve a performance management plan

  • Learn about the importance of quality in operations, tools and techniques in quality management, and how to develop a quality

Who Should Attend

  • This online, public and in-house operations management certification program provides significant learning opportunities for:

  • Any manager or director from non-operational activities who is interested in enhancing their knowledge of this core activity

  • Individuals seeking to enhance their problem-solving skills and apply new knowledge to real-world situations

  • Those looking to increase their professional network and collaborate with other professionals in operations, supply chain, logistics, manufacturing, and related fields

  • Individuals seeking to advance their careers and take on greater responsibilities in operations management

  • Individuals with a variety of experience levels, from those new to operations management to those with years of experience looking to deepen their understanding and improve their skills

What will you gain

On completion of the operations management course, participants will gain:

  • A solid understanding of the role of operations management in business strategy and its impact on supply chain efficiency and competitiveness

  • The ability to apply various process design methodologies and tools in operations management

  • A thorough knowledge of inventory management, including different types of inventories and the tools used in inventory management

  • Skills to carry out supply chain mapping, analysis, and optimization, and to plan and execute a procurement strategy

  • The ability to develop, implement, and continuously improve a performance management plan

  • An understanding of the importance of quality in operations, and the ability to develop a quality management plan

  • An understanding of the role of people management in operations, including methods and tools in people management

  • An overview of logistics and transportation management, and the ability to plan for supply chain logistics and transportation

  • A comprehensive understanding of manufacturing and production processes, including lean manufacturing and production

  • An understanding of sales analytics and the opportunities it presents in operations management

  • A deepened insight into the application of technologies such as AI, blockchain, robotics, and IoT in operations management, and how they contribute to innovation and digital disruption

Key facts

Course code:              OM-124

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Duration:                     5 days

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Course category:      Supply Chain Management, Operations Management, Information                                                                   Technology, Quality Management, Project Management, Human Resources                                                   Management, Strategy & Planning

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Admission

requirements:           None

 

Note:                           This course is worth 30 CPE credits(1 credit for 50 minutes)No CPE credits are                                           applicable for online courses

 

Endorsement:         Certificate upon successful completion

Course schedule sample one day

08:30 AM          - 10:00 AM         - First Training Session

 

10:00 AM          - 10:15 AM         - Coffee Break

 

10:15 AM          - 12:00 PM         - Second Training Session

 

12:00 PM          - 12:15 PM         - Coffee Break     

 

12:15 PM         - 02:00 PM          - Third Training Session

 

02:00 PM         - 03:00 PM         - Lunch and Networking

Office work

CORPORATE SOCIAL RESPONSIBILITY (CSR) MASTERCLASS

TRAINING COURSE IN DUBAI, UAE

Course overview

In an era where corporate operations influence society and the environment more than ever, the concept of Corporate Social Responsibility (CSR) is at the forefront of modern business ad government practices. The pressing challenges posed by climate change, inequality, and ethical issues mandate companies worldwide to integrate CSR into their strategic operations, thereby aiding in the creation of shared value. However, failure to effectively implement CSR strategies can lead to reputational damage, loss of consumer trust, legal penalties, and overall diminished stakeholder value, ultimately impacting financial performance.

Our comprehensive training workshop, the CSR Masterclass, provides the knowledge needed and help participants in gaining the necessary skills to implement and manage CSR initiatives effectively. Developed by industry leaders, this short online, public and in-house intensive training workshop offers an in-depth understanding of the importance of CSR, sustainability, ethics, and governance within a corporate context. The CSR Masterclass certification course addresses the need for businesses to align their operations with societal and environmental needs, improving corporate accountability and performance.

Upon completion of the CSR Masterclass, participants will be able to:

  • Comprehend the concept of Corporate Social Responsibility (CSR) and its influence on business operations and stakeholder engagement

  • Appreciate the role of CSR in promoting sustainability and environmental responsibility within the business context

  • Develop effective stakeholder engagement strategies that ensure clear communication of CSR initiatives and their progress

  • Understand the relationship between CSR and corporate accountability and the role of governance in promoting responsible business practices

  • Recognize the impact of CSR on various stakeholders and the role of CSR in contributing to sustainable development goals

  • Understand the challenges and opportunities in implementing CSR within different industries, regions, and business contexts

Who Should Attend

  • The short certification program is designed for:

  • Business executives and managers overseeing CSR programs

  • Sustainability professionals and CSR specialists

  • Employees involved in or interested in CSR and sustainability

  • Government employees at different levels

  • Entrepreneurs aiming to integrate CSR into their business model

  • Consultants and advisors within the field of CSR and sustainability

What will you gain

On the successful completion of the CSR Masterclass training workshop, participants will:

  • Gain an in-depth understanding of CSR, its impact on businesses, stakeholders, and its relevance in today's business landscape

  • Develop the skills necessary to help in implementing effective CSR strategies within their organizations

  • Understand how CSR promotes environmental sustainability and the role of CSR in corporate accountability

  • Gain the ability to address ethical issues and improve corporate governance within their business operations

  • Understand the importance of stakeholder engagement in the successful implementation of CSR initiatives

  • Acquire the knowledge and skills to contribute towards sustainable development goals

  • Learn from real-world case studies and best practices in CSR

  • Develop a proficiency in evaluating the business context of CSR and its impact on performance

  • Gain the ability to assess future trends in CSR

  • Obtain a certification marking them as a specialist in Corporate Social Responsibility

  • The qualifications to improve your company's CSR performance and drive sustainable growth

Key facts

Course code:              SR-112

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Duration:                     5 days

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Course category:     Business Ethics, Sustainability & Corporate Social Responsibility, Environmental                                        Management

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Admission

requirements:           None

 

Note:                           

 

Endorsement:         Certificate upon successful completion

Course schedule sample one day

08:30 AM          - 10:00 AM         - First Training Session

 

10:00 AM          - 10:15 AM         - Coffee Break

 

10:15 AM          - 12:00 PM         - Second Training Session

 

12:00 PM          - 12:15 PM         - Coffee Break     

 

12:15 PM         - 02:00 PM          - Third Training Session

 

02:00 PM         - 03:00 PM         - Lunch and Networking

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